The AI your skin downloads.

Analyze, track and manage your skin with Dermasync. The AI your skin has been waiting for.

FAQ

    • Complete the Skin Assessment Survey in the app by answering questions about your skin type, concerns, and routine.

    • Our AI-powered system will generate a personalized Skin Report based on your responses.

    • Go to Routines or click the “+” icon in the app.

    • Select “Add Routine” and start adding your products.

    • Track your daily skincare habits and monitor your progress over time.

  • Yes! You can update your routine at any time by adding or removing products.

  • Right now, you cannot update your skin assessment. We are working on it for the next app version.

  • ✔ Make sure you’ve added at least one product to your AM or PM routine.
    ✔ Restart the app if changes aren’t saving properly.

  • DermaSync is available on iOS devices running iOS 14.0 or later.

  • ✔ Ensure you’ve fully completed the Skin Assessment Survey.
    ✔ Try restarting the app and checking your results again.

  • ✔ Go to Settings → Notifications → DermaSync and enable alerts.
    ✔ Ensure Do Not Disturb mode is turned off.

Still need help? Our support team is happy to assist! Contact us at hello@newstandardlabs.com. We aim to respond to all inquiries within 24-48 hours.